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Advances in Software Maintenance Management: Technologies by Mario Piattini, Franciso Ruiz

By Mario Piattini, Franciso Ruiz

Advances in software program upkeep administration: applied sciences and options is a compilation of chapters from the very best researchers and practitioners within the region of software program upkeep, all of whom percentage the target of disclosing contemporary options and techniques for aiding in software program upkeep. The chapters during this booklet are meant to be worthy to a large viewers: undertaking managers and programmers, IT auditors, experts, in addition to professors and scholars of software program Engineering, the place software program upkeep is a compulsory subject for learn.

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Something broken or worn out might be something that management might consider having maintenance done on to return it to its prior level of functionality. Unlike machines, software does not wear out and very rarely gets broken, and hence, in management’s view, should very rarely receive any maintenance attention. And if it should become obsolete, then the appropriate management action is to replace it and gain the benefits of improved technology. Management sets and enforces deadlines for the completion of software maintenance work based upon the requesters’ expressed preferences.

Chapin, N. (1974). New format for flowcharts. Software Practice and Experience, 4(4), 341–357. Chapin, N. (1978). Function parsing in structured design. Structured Analysis and Design Volume 2, (pp. 25–42) Maidenhead, UK: Infotech International, Ltd. Chapin, N. (1985). Software maintenance: A different view. AFIPS Proceedings of the National Computer Conference (Vol. 54, pp. 507–513) Reston VA: AFIPS Press. Chapin, N. (1987). The job of software maintenance. Proceedings Conference on Software Maintenance–1987 (pp.

Their other main role is to filter out all duplicate problems, that is, the problems that have already been reported to the maintenance organization by some other customer(s). Only unique (previously unknown) software problems should be transferred to the PSP level. Figure 4. Upfront maintenance organizations supporting one development and maintenance execution organisation in Sweden. Development and maintenance organisation at the maintenance execution process level Help Desk organisations Product Support organisations 42 Kajko-Mattsson The PSP organizations should mainly deal with managing software problems.

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